Help Desk Certificate of Completion

OCCUPATIONAL PROGRAM

Total Credit Hours: 22.5

Colleague Code: CC.HPDK

Curriculum Code: CNC 200

Recommended Course Sequence:

First Semester: EGL 101 or EGL 104, CTC 125, CAS 121, ELT 222

Second Semester: CNC 142, CPC 170, CTC 145

Program Information:

For Program Information Contact:

Business and Technologies Department at 217.786.2286 or 217.786.2406 or see an academic advisor.

Required Program Courses (21 credits)

EGL 101

Composition I or

 

 

EGL 104

Career Communications I

3 credits

CAS 121

Computer Applications & Concepts

3 credits

CNC 142

Intro to Ethics, Security & Networks

4.5 credits

CPC 170

Intro to Database

3 credits

CTC 125

Cisco IT Essentials I

3 credits

 

CTC 145

Help Desk

3 credits

 

ELT 222

PC Troubleshooting

3 credits